Registration, Fees, and Policies

Fees, Payment, and Cancellations

Each term begins in September (Fall), January (Winter), and March (Spring). Enrolment is managed on a rolling basis, so don't worry if you're joining us late. Summer programs are offered on a season-to-season basis, and may be subject to change.

Springboard to Music accepts payment by card, cash, cheque, and e-transfer. Invoices and receipts may be issued either in-person or by email. Springboard to Music reserves the right to make adjustments to the academic calendar and fees as needed.

Please note that for card payments, a 2.5% fee will apply. Payments by e-Transfer, cash, and cheque are free of any added fees. For e-Transfer payments, please include the name of your student when you send your transfer. For cash, cheque, and e-Transfer payments, a physical or virtual receipt may be provided. For debit or credit cards, a receipt will be automatically sent by email/SMS at the time of the transaction.

Responsibilities of lesson holders. In order to protect both teachers and this program, absolutely no refunds or prorating of lesson fees will be offered for lessons which are missed by a student. Once the terms and conditions for registering have been agreed to, lesson holders are solely responsible for the lessons they miss, for any reason. Teachers rely on a stable schedule to make their continued work at Springboard possible. 

In the rare and unlikely event that Springboard to Music must cancel a lesson date, the lesson time will either be made up at a later time or the lesson cost will be refunded or prorated in the manner most appropriate. If you are concerned about your ability to pay for lessons at Springboard, a limited number of subsidies are made available each year. Please see the Program Director for more information. Please note that your most recent CRA Notice of Assessment will be required.